Tips & Guides

Steps to experience Fiber the right way
Tips & Guides
You have Fiber at your home or office, and you want to know the steps to be able to experience the most of it, we got you covered! Make sure you follow these steps for ultra-fast Fiber speeds:
01

01

With Fiber Wi-Fi, you have two frequencies (5GHz & 2.4GHz), and picking the right Wi-Fi frequency can help optimize your experience. The differences between each are:

  1. 5GHz frequency provides higher bandwidth, faster speeds, and has smaller coverage areas. It is good for connecting devices which require high data rates, such as gaming consoles, HD streaming, downloads and uploads of large files.
  2. 2.4GHz frequency offers greater coverage ranges, being able to penetrate through walls. It is good for connecting devices which are farther away from your router and require lower bandwidth and data rates, such as when surfing the internet, checking emails, or connecting smart home devices.
02

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Another way of improving your wi-fi signal is by avoiding thick walls. Position your router in the center of your home and use wi-fi repeaters to amplify the signal to all areas of your home.

Keep in mind, the smaller the distance from the wi-fi CPE (router), the better the signal and the faster the speed.

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Keep your router away from objects that can affect your wi-fi signal strength. Large objects and electronic devices that use radio wave signals can either block or interfere with your wi-fi signal leading to coverage issues.

Some examples of these objects include: home appliances (microwaves, fridges, washing machines etc.), baby monitors, metal and water surfaces as well as Bluetooth devices.
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Where practical, consider using physical network cabling from your router to connect fixed devices such as televisions, desktop computers and game consoles for optimal and fast performance.
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Lastly, a simple speed test will allow you to check for wi-fi coverage issues by comparing your speed when connected via an Ethernet cable and via wi-fi at different points throughout your home.

To ensure you're getting the most accurate results, try to conduct your tests at a time when your connection won't be impacted by the use of other devices.

We hope these steps can help you optimize your connection at your premises. For more information, discover how to Get the most out of your Fiber.

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